隐私政策

Privacy policy

Last updated: May 2026

The Energy Artisan (“we,” “us,” “our”) operates theenergyartisan.com (the “Site”). This policy explains how we collect, use, and share personal information when you visit the Site or make a purchase.

Information we collect

  • Order information: name, billing/shipping address, email, phone (if provided), payment details (processed by our payment provider—we do not store full card numbers).
  • Account & marketing: email if you subscribe to our newsletter or create an account.
  • Communications: messages you send via our contact form or email.
  • Quiz & browsing: responses you choose in Find Your Piece and standard device/log data (IP, browser, pages viewed) via cookies and similar technologies.

How we use information

  • Process and fulfill orders, including shipping updates.
  • Provide customer support and respond to inquiries.
  • Send marketing emails if you opted in (you may unsubscribe anytime).
  • Improve the Site, measure performance, and run advertising (e.g., Meta, Google) where enabled.
  • Prevent fraud and comply with legal obligations.

Sharing

We share data with service providers that help us operate the Site—such as Shopify (hosting/checkout), payment processors, shipping carriers, and analytics/ad partners—only as needed to provide their services. We do not sell your personal information.

Cookies

We use cookies and similar tools for essential site functions, analytics, and advertising. You can control cookies through your browser settings. Some features may not work if cookies are disabled.

Retention

We keep order and account records as long as needed for business, tax, and legal purposes, then delete or anonymize where appropriate.

Your rights

Depending on where you live (including California, other US states, and Canada), you may have rights to access, correct, delete, or opt out of certain processing. To exercise these rights, email support@theenergyartisan.com.

Children

The Site is not directed to children under 13. We do not knowingly collect personal information from children.

Changes

We may update this policy from time to time. The “Last updated” date will change when we do.

Contact

Questions: support@theenergyartisan.com